HP0-S12 HP Certification Q&A (26)

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85. Which tasks are part of the first step of the HP Troubleshooting Methodology? (Select two.)
A. identifying solutions for each possible root cause
B. gathering failure information of the affected system
C. identifying specific root causes for the specified mode of failure
D. identifying the hardware and software components in the system
E. determining proactive steps that can prevent the problem from recurring
Answer: BD

86. You are at a customer site and need to identify LED status information and switches specific to a ProLiant server. Which resource should you use?
A. HP SmartStart CD
B. HP Product Bulletin
C. HP ProLiant Servers Troubleshooting Guide
D. Setup and Installation Guide for that ProLiant server
Answer: D

87. After collecting data, you notice that the Windows page file is being heavily used. Which subsystem should be updated first to solve this issue?
A. memory (RAM)
B. I/O subsystem
C. processor (CPU)
D. network interface card (NIC)
Answer: A