Monday, September 8, 2008

HP0-S12 HP Certification Q&A (28)

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91. Which actions are part of the last step of the HP Troubleshooting Methodology? (Select two.)
A. replacing the hard drive
B. updating virus database
C. updating software and drivers
D. identifying the mode of a failure
E. developing an optimized action plan
Answer: BC

92. After installing a ProLiant server at a customer headquarters, you created a survey and sent it to a branch office. Days later, the customer complained that the server contained less memory than it should.
What is the easiest way to identify exactly what happened?
A. Have the regional office send the server back and run a survey locally.
B. Capture a new survey and check off the components one at a time until you find the discrepancy.
C. Send the survey output to someone at the branch office and have them open the server and check off items until they find what is missing.
D. Capture a new survey and use the Insight Diagnostics Compare Configurations tab to compare the outputs and determine what is different.
Answer: D

93. Which HP service provides proactive notification of critical updates and product changes for ProLiant servers?
A. IT Resource Center
B. Subscriber's Choice
C. Online Agent Reference Set
D. Version Control Repository Manager
Answer: B

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